DN
Dominic N
1 reviews | Active since Aug 2017
13 Sept 2019, 20:32
Parcel delivered to the wrong recipient
I sent a parcel to my son at Rhodes University on 10/09/2019 by 11/09/2019 it reached PE and on 12/09/2019 at 15h40 it was delivered but not to my son. From his side, when he did the tracking it said it was delivered to ****** at 15h04. The driver did not call my son. The parcel has since disappeared. Terrible service
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Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
16 Sept 2019, 08:18 Good Day Dominic
Please accept our sincere apology in this regard , we have allocated your query to one of our agents to resolve .
kindly note one of our representatives will be in contact with you shortly .
regards
Skynet team
Please accept our sincere apology in this regard , we have allocated your query to one of our agents to resolve .
kindly note one of our representatives will be in contact with you shortly .
regards
Skynet team
Skynet Worldwide Express's reply16 Sept 2019, 08:18
Official
Good Day Dominic
Please accept our sincere apology in this regard , we have allocated your query to one of our agents to resolve .
kindly note one of our representatives will be in contact with you shortly .
regards
Skynet team
Please accept our sincere apology in this regard , we have allocated your query to one of our agents to resolve .
kindly note one of our representatives will be in contact with you shortly .
regards
Skynet team
DN
Dominic N's updateReviewer Update
16 Sept 2019, 17:38Skynet contacted me and told me their driver delivered my son's parcel and left it at Rhodes' main Reception with a lady by the name ******. Asked my son to and go check, he went to all receptions couldn't get anyone with that name nor could he get his parcel. My wife called the University, could not find anyone with that name. The question is where did Skynet deliver this parcel? Why did they call my son? Why do they ask for a recipient's contact details? l tried calling their office in JHB to tell them of this, their number is not being answered. Initially it wasn't being answered, later on the line rang once and stopped. How does one deal with an organisation like this?
DN
Dominic N's update16 Sept 2019, 17:38
Reviewer Update
Skynet contacted me and told me their driver delivered my son's parcel and left it at Rhodes' main Reception with a lady by the name ******. Asked my son to and go check, he went to all receptions couldn't get anyone with that name nor could he get his parcel. My wife called the University, could not find anyone with that name. The question is where did Skynet deliver this parcel? Why did they call my son? Why do they ask for a recipient's contact details? l tried calling their office in JHB to tell them of this, their number is not being answered. Initially it wasn't being answered, later on the line rang once and stopped. How does one deal with an organisation like this?
DN
Dominic N's updateReviewer Update
17 Sept 2019, 11:39Skynet are you going to respond???
DN
Dominic N's update17 Sept 2019, 11:39
Reviewer Update
Skynet are you going to respond???