KS
Khethiwe S

1 reviews | Active since May 2018

12 Feb 2023, 13:09

Parcel delayed

I've been waiting for my packages from Newcastle as per their email as well as tracking updates I've been home the whole time and my phone has been on too 24/7 even tried to contact them via whatsapp platform but no response the other one they said was out for delivery since the 3rd of this month and claim I wasn't there and again this Friday the 11th my parcels are out for delivery although still hasn't received them

0
Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Feb 2023, 09:27
Official
Dear Khethiwe Sithole

Thank you for sharing your feedback. It’s important to us that our customers are more than satisfied and would like the opportunity to assist you with your query.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution. We look forward to hearing from you. Please do not hesitate to connect with us at any time on *** or ***. We assure you of our personalised service at all times.

Yours sincerelySkyNet Worldwide Express 
KS
Khethiwe S's update13 Feb 2023, 09:33
Reviewer Update
You can call me
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Feb 2023, 09:35
Official
Thank you. 

You will be contacted shortly. 

Yours sincerely
SkyNet Worldwide Express