Over Billed and The matter not being Rectified!

I was overcharged at Skynet- I was not advised of the Huge difference in costs prior to the goods being transported, I have even sent pictures of what was taken and all was in order- I am not receiving feedback on this query , neither is there resolution!? - <br> Kindly see notes below, I find this unacceptable and not very ethical.<br> o The parcel was one, however we bundled up as two, to make it easier for your staff to carry and load.<br> o The dimensions are still the same whether the total weight was split into two parcels or not- this does not make sense.<br> o The parcel was not delivered when they said it would be MEANT I HAD TO SPEND AN EXTRA R1300 on accommodation, because we had to spend an extra day to install due to the late delivery.<br> o The information supp**** was correct and accurate as it was weighed prior.<br> o The discrepancy between R700 and R2700 is vast and not acceptable.<br> o Lastly , we should have been advised on loading that there was any discrepancies with the weight??? Due to the vast difference in quote.<br>