Order not received

I am extremely disappointed with the service I have received from Skynet Worldwide Express. My order, with Waybill Number ***, was expected for delivery after being sent on the 19/02/2025. As of today, I still have not received my parcel. This level of delay is unacceptable. I have attempted to track my package, and I have also attempted to contact customer service, with little to no avail. The lack of clear communication and the extended delay have caused significant inconvenience. I urge Skynet Worldwide Express to investigate this matter urgently and provide a clear update on the whereabouts of my package and an estimated delivery time. I hope that they can improve their tracking and customer service systems to prevent similar issues from occurring in the future. If you are considering using Skynet Worldwide Express, I would advise you to proceed with caution. My experience has been very poor, and I would not recommend them based on my current experience. I will update this review if and when the situation is resolved. Until then, I remain a very dissatisfied customer."