Order delay

I’ve ordered a package from Vodacom a week ago the package was supposed to be delivered yesterday (02-05-2025) then I got a call stating that something is wrong and delivery will take place on Monday (05-05-2025) PLEASE NOTE I took a days leave on Friday for it to be delivered I called and a lady said sorry for the inconvenience I will escalate that the delivery will take place today (03-05-2025) I called again to follow up and the lady told me “No sir your order will be delivered only maybe on Monday “ I can’t take another days leave I want my order today