KK
Kabelo K

1 reviews | Active since Aug 2016

20 Jun 2022, 17:31

Not keeping up with the promises!!

I was advised that my order is out for delivery scheduled for today, the whole day i was home waiting on tje delivery, had to reschedule my plans as i was expecting it today, no communication, nothing. What kind of service ia this?

0
Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply21 Jun 2022, 08:09
Official
 Dear Kabelo

We are sorry that your customer experience did not match your expectations.

Please kindly provide us with your waybill/tracking number

 Please do not hesitate to connect with us at any time on *** or ***

We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre 
KK
Kabelo K's update21 Jun 2022, 13:28
Reviewer Update
U called the office and my calls are being rejected, ur services are really poor.
Do i have to beg u to deliver my good????
Skynet Worldwide Express
Skynet Worldwide Express's reply22 Jun 2022, 08:45
Official
Dear Kabelo

Your complaint will be reviewed and an agent will be in touch soon

Yours sincerelySkynet SA Customer Service Centre