None delivery of goods by the promised delivery time

<p>I have a takealot order that was supposed to be delivered on the 13th. </p> <p>Delivery was then postponed to the 18th before 5pm as per confirmation recieved. </p> <p>No parcel was delivered to which I was told it would arrive by 7pm. </p> <p> </p> <p>Still no delivery recieved!!!!!</p>