1 reviews | Active since May 2022
Non existent useless service
I ordered my drivers license from NATIS on 2023-02-07 very early the morning. The promise is that it will be delivered within 3 working days from day of order. On 2023-02-08 I contacted them and received waybill no *** which was for Skynet couriers. As I understand a waybill no. is only given when a parcel is collected. On Friday the 10th February 2023 I contacted Skynet and was told by a lady that the parcel has been received ,will fly over the weekend to its destination and be delivered at the latest Monday 13th February 2023. The license disk is needed for a vehicle that must depart to Cape town no later than 2023-02-14 10:00. When I made an enquiry on 2023-02-13 the license disk was still where it was on Friday and never reached it destination. The phone was also dropped in my ear. They do not even deserve the one star I have given them!
Thank you for your review. We are sorry to learn that our customer service has fallen short of the level that you deserve. We are looking into it and will make contact soon to assist. Kindly please confirm if you would prefer a call or an email for feedback.
Yours sincerely,SkyNet Worldwide Express
Thank you for your review. We are sorry to learn that our customer service has fallen short of the level that you deserve. We are looking into it and will make contact soon to assist. Kindly please confirm if you would prefer a call or an email for feedback.
Yours sincerely,SkyNet Worldwide Express
Thank you for the feedback.
Yours sincerely,SkyNet Worldwide Express
Thank you for the feedback.
Yours sincerely,SkyNet Worldwide Express
Petro from Skynet is a diamond. She contacted me and promise that she will see to it that the problem is resolved and she did. I've received my package 20:00 yesterday. Thanks again the company need a person like you.
Petro from Skynet is a diamond. She contacted me and promise that she will see to it that the problem is resolved and she did. I've received my package 20:00 yesterday. Thanks again the company need a person like you.
Thank you for your review and excellent feedback about Petro. We are delighted to hear that you had such a great experience interacting with Petro. She is a true ambassador for our company and is always going above and beyond. We will be sure to share your praises with her and ensure that she is recognised for their service excellence. We sincerely appreciate your insight because it helps us build a better customer experience.
Yours sincerely,SkyNet Worldwide Express
Thank you for your review and excellent feedback about Petro. We are delighted to hear that you had such a great experience interacting with Petro. She is a true ambassador for our company and is always going above and beyond. We will be sure to share your praises with her and ensure that she is recognised for their service excellence. We sincerely appreciate your insight because it helps us build a better customer experience.
Yours sincerely,SkyNet Worldwide Express