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Portia M
1 reviews | Active since Feb 2016
03 Jan 2023, 19:21
Non delivery since the 28th of Dec
My package from RTMC was supposed to be delivered on the 28th of Dec, when i track it, the status is on "out for delivery" but it never gets to my house! Then the next day i track it, i get "Consignee not available", how is it possible?! i was home the whole day!!!! its the 3rd of January and no sign of my license disk, it has been on "out for delivery" since the 29th of Dec, with no communication from the driver, this is the WORST DELIVERY SERVICE EVER!!!!!
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Replies (3)
Skynet Worldwide Express's replyOfficial
04 Jan 2023, 08:59Dear Portia Molefe
Thank you for the sharing your feedback. We apologise for the trouble with your parcel not arriving on time and understand how frustrating this must be for you. We would like to the opportunity to resolve your query. Kindly please provide the waybill number linked to your query.
Alternatively, please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Alternatively, please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply04 Jan 2023, 08:59
Official
Dear Portia Molefe
Thank you for the sharing your feedback. We apologise for the trouble with your parcel not arriving on time and understand how frustrating this must be for you. We would like to the opportunity to resolve your query. Kindly please provide the waybill number linked to your query.
Alternatively, please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Alternatively, please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
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Portia M's updateReviewer Update
04 Jan 2023, 09:12Please call me back - my mobile number is ***
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Portia M's update04 Jan 2023, 09:12
Reviewer Update
Please call me back - my mobile number is ***
Skynet Worldwide Express's replyOfficial
04 Jan 2023, 13:30Dear Portia
Thank you. Our consultant will be in touch with you to assist.
Yours sincerely
Thank you. Our consultant will be in touch with you to assist.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply04 Jan 2023, 13:30
Official
Dear Portia
Thank you. Our consultant will be in touch with you to assist.
Yours sincerely
Thank you. Our consultant will be in touch with you to assist.
Yours sincerely
SkyNet Worldwide Express