Non-Delivery of Parcel after 2x confirmations it is on its way - SkyNet

Ordered my car licence disk on FNB app. Got SMS confirmation it will be delivered on 12/01/2024. No delivery and no contact on 12/01 to say they cannot delivery.

Phoned on 15/01 at 15:00 was advised by Skynet that the driver will deliver in 20 min. Nothing delivered. No communication as to why not.

Phone again on 16/01, phones lines for SkyNett is soooo bad you cannot hear a word. The persons tracking the parcel is sooooo unfriendly and unhelpful. Now she is phoning the driver again to see where he is.

This company's service is terrible!

Waybill: ***03. Johan Kruger.

FNB should not use SkyNet as it is a bad reflection on their name. Have been waiting on the line now today for 10 min. How is this service?