MG
Murrel G

1 reviews | Active since Dec 2011

10 Oct 2022, 17:08

Non-delivery for days!

Skynet have been absolutely pathetic. Taking far too long to deliver and have continuously messed me around with delivery. Waybill number: JDG***. I am disgusted with the poor service of skynet and expect this parcel to be delivered immediately, first thing in the morning.

0
Replies (3)
Skynet Worldwide Express
Skynet Worldwide Express's reply11 Oct 2022, 08:36
Official
  Dear Murrel GG
Thank you for sharing your feedback. We strive to provide excellent customer service in a timely manner, and we apologise for the inconvenience caused.We understand your disappointment and have taken steps to ensure that you receive your parcel today.
  Please let us know if you prefer that we call or email you to discuss how we can provide further assistance.

We look forward to hearing from you.

Please do not hesitate to connect with us at any time on *** or ***.

 Yours sincerelySkyNet Worldwide Express 


 
 
 

 

  


 

 
MG
Murrel G's update11 Oct 2022, 08:38
Reviewer Update
Hi there, you are welcome to call me anytime to resolve this issue. I really need this sorted out today because I have received an sms on Friday, Monday and again today promising delivery yet nothing transpires.
Skynet Worldwide Express
Skynet Worldwide Express's reply11 Oct 2022, 13:16
Official
Our  Customer Service Consultant will be in contact with you shortly to assist.