LM
Liezl M

1 reviews | Active since Oct 2013

14 Oct 2019, 12:49

No service at Skynet Worldwide Express

No service at all! Phoned twice now to their general number to trace my parcel and held on for 30 minutes in total. Just held on for their local landline number and been cut off after 13 minutes... The voice kept repeating: "Please hold for the next available agent. Your call is very important to us."

This is not acceptable service!

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply15 Oct 2019, 08:26
Official
 Good Day Liezl

Please accept our apology in this regard, kindly send us your  waybill number to *** for a quick response .

your correspondence will be highly appreciated .

regards 
Skynet Team