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Thuso T
1 reviews | Active since Nov 2014
14 Nov 2023, 18:20
NO SERVICE AT ALL
There is no service here I had to stay home and miss work waiting for a delivery only to be told the driver hooted and left, I stay in a complex. I now had to cancel my vodacom contract because I did not get my deliver which i waited for from 8am to 5pm and had call dropped on my ears. Couriers always call to inform you they are outside your premise but no Skynet Worldwide Express Tracking ID ***. Vodacom now lost business due to this.
Helpful (0)
Replies (4)0
Replies (4)
Skynet Worldwide Express's replyOfficial
15 Nov 2023, 08:31 Dear Thuso Thebe
Thank you for sharing your feedback. We are sorry that your customer experience did not match your expectations.
It’s important to us that our customers are more than satisfied and would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss this situation.
Please let us know if your prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply15 Nov 2023, 08:31
Official
Dear Thuso Thebe
Thank you for sharing your feedback. We are sorry that your customer experience did not match your expectations.
It’s important to us that our customers are more than satisfied and would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss this situation.
Please let us know if your prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely,
SkyNet Worldwide Express
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Thuso T's updateReviewer Update
15 Nov 2023, 10:51Hi
I already cancelled with Vodacom who lost the business because of your lack of service.
No need to discuss anything.
Thank you.
I already cancelled with Vodacom who lost the business because of your lack of service.
No need to discuss anything.
Thank you.
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Thuso T's update15 Nov 2023, 10:51
Reviewer Update
Hi
I already cancelled with Vodacom who lost the business because of your lack of service.
No need to discuss anything.
Thank you.
I already cancelled with Vodacom who lost the business because of your lack of service.
No need to discuss anything.
Thank you.
Skynet Worldwide Express's replyOfficial
16 Nov 2023, 10:12Dear Thuso
We apologise once again for the inconvenience caused.
Yours sincerely
SkyNet Worldwide Express
We apologise once again for the inconvenience caused.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply16 Nov 2023, 10:12
Official
Dear Thuso
We apologise once again for the inconvenience caused.
Yours sincerely
SkyNet Worldwide Express
We apologise once again for the inconvenience caused.
Yours sincerely
SkyNet Worldwide Express
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Thuso T's updateReviewer Update
30 Nov 2023, 10:34Ok
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Thuso T's update30 Nov 2023, 10:34
Reviewer Update
Ok