No service

It's been 4 days now and I have still not received my package. Every time I call I am promised it will be delivered tomorrow.just phoned again now the lady said that the manager will give me a call and guess what no call from the manager either. Tomorrow will be day 5 let's see what will happen. My problem is also the kind of excuses I am getting why it's not been delivered is ridiculous. If they know it takes so long to actually deliver a package why waste time to notify you rather say that your parcel will be delivered approximately in the net 7 days wasting time and money to phone every day just to have someone promise you something that is not going to happen. I really do not appreciate the way you do things and really hope that this will get your attention. And that I will receive my package on the day I am supposed to. If I could have I would have given you a 0 star rating