JK
Juan K

1 reviews | Active since Feb 2018

09 Feb 2018, 16:14

No Response!!!!

I have called Skynet based on the information provided on their page, however after 6 hours if calling and numerous attempts i could not speak to one representative. 5 minutes past 4 i eventually get through to what i assume is reception, she arrogantly dropped the call. This is ridiculous, i merely want to know where my package is as i have read a lot of ****** and lost reports. Understand my frustration

0
Replies (6)
Skynet Worldwide Express
Skynet Worldwide Express's reply12 Feb 2018, 08:42
Official

Good morning

Please accept our apologies for the frustration you have described.

Could you supply us with the waybill number you are querying as well as your contact details, in order for us to assist you?

Kind Regards

Skynet SA

JK
Juan K's update13 Feb 2018, 07:46
Reviewer Update
Good day The waybill number is ********** 77862. My contact details, Juan ********** 415 Thank you
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Feb 2018, 07:56
Official

Good morning,

Please mark your message private, otherwise we cant see the digits, they come through like this.

Good day The waybill number is ********** 77862. My contact details, Juan ********** 415 Thank you

JK
Juan K's update13 Feb 2018, 09:30
Reviewer Update
Received confirmation from Takealot that this package is either lost or ******, the assistance you offered is completely useless.
Skynet Worldwide Express
Skynet Worldwide Express's reply13 Feb 2018, 10:40
Official

Thank you.

We will investigate on your behalf and let you know.

JK
Juan K's update14 Feb 2018, 06:40
Reviewer Update
Dont even bother.