No idea what is happening with their customer's shipment.

Package was booked in at the Witbank branch on Thursday 30 November 2017 to be shipped to Wellington, New Zealand. According to the tracking, the package only left Johannesburg on Thursday 7 December 2017. The package was sent via Singapore and reached Auckland, New Zealand on Monday 11 December 2017. As per the tracking information the package was in Auckland New Zealand for the whole week without any explanation of the delay. After contacting the Skynet office on 15 December by telephone and my call was deliberately dropped 5 times, I eventually spoke to a Ms. Coceka Thusani. She insists that the package was in Auckland Australia, and I asked her to obtain a world map to see where Auckland actually was. She advised that the package would be delivered the following Monday. (As they say that all calls are recorded, this can easily be verified.) After more calls to Skynet, we eventually learned that FEDEX took over the package delivery. The matter is nearly resolved, and after an amount is paid for custom clearance, the package will be delivered to my family in Wellington New Zealand. NO MORE TALKING TO SKYNET OR THEIR PEOPLE.