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i ordered shoes from a company called Next, they arrived in south africa on the 4TH of November. Skynet informed me of the delivery, they told they need proof of payment, in a form of a bank statement. I sent it, and i was told it was not received. I sent it again, still the same story. I sent an email, to the same consultant, i wont mention her name, out of respect for her, funny she received that email, where i advised her, she can return the item, as i no longer wanted it. I even mention that the reason i needed those shoes has passed. she rep**** with a no, advising it will take 7days for them to return it. This was on the 13TH of November. All along i'm busy commuticating with Next, asking them if they have received the parcel, they rep**** no. On the 24TH of November i again received an email from Skynet advising me, that my parcel has arrived, the same parcel i asked to be returned. 7 days is long gone, which means the parcel has not been returned yet. Very dissapointed with Skynet service.