MS
Mpho S
1 reviews | Active since Aug 2023
16 Aug 2023, 20:44
No delivery or any sense of urgency
This has been the worst experience with a courier company. I ordered from Vodacom on the 5 August and to this day I never received sms ,i called twice on the 15 August i was told they scheduled to deliver it today but they didn't deliver .vodacom need to change this courier. This is very appalling service . I am flabbergasted to say the least.
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Skynet Worldwide Express's replyOfficial
28 Aug 2023, 14:15Dear Mpho
Thank you for reaching out to us. Please accept my sincerest apologies for the inconvenience caused. It is important that our customers are more than happy with our service. To serve you better, kindly please provide your waybill number and contact number that you are reachable on, and our consultant will be in contact with you to assist and ensure your satisfaction.
We are looking forward to hearing from you.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply28 Aug 2023, 14:15
Official
Dear Mpho
Thank you for reaching out to us. Please accept my sincerest apologies for the inconvenience caused. It is important that our customers are more than happy with our service. To serve you better, kindly please provide your waybill number and contact number that you are reachable on, and our consultant will be in contact with you to assist and ensure your satisfaction.
We are looking forward to hearing from you.
Yours sincerely,
SkyNet Worldwide Express