AM
Ayanda M

1 reviews | Active since May 2012

22 Jul 2015, 14:25

NO DELIVERY OF MY UNISA STUDY MATERIAL: UNPD103234

I, Ayanda Mtshali, received an SMS from Skynet on 13/07/2015 confirming that my parcel (UNPD***) has been dispatched from UNISA and delivery to me will be within 4 to 6 days. It is now the 22/07/2015 and I have not received by parcel!!!!!<br> <br> I called Skynet on ***and spoke to Florence then Cutie and Thandeka who could not trace where my parcel is, I was told they will call me back but no one did. <br> <br> Today I called again on *** to speak to Thandeka and was put through to their warehouse on ***. Thandeka said my parcel was taken by a driver called Donny on 15/07/2015, I called Donny on *** and he said he does not have my parcel.<br> <br> Unisa gave my study material to Skynet and Skynet does not know where my parcel is!!!!!!. I have an assignment due soon and cannot do it without my study material that was given to Skynet.<br> <br> I NEED my study material from Skynet as in yesterday !!! This is bad service and I wonder why UNISA would use Skynet's services.<br> <br>

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply22 Jul 2015, 15:19
Official
Hello ayamts,

Please accept our most sincere apologies.

This has been taken up with the manager at Elandsfontein.

Someone will call you to resolve this issue.

Again, please accept our apologies.


Kind Regards

Tanya Deonarain

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