No Delivery

Not good at all. Very Disappointing! I ordered something threw takealot on 24 November 2017, paid for it and was waiting for my delivery. On 5 December 2017 it was in transit to Skynet, Delivery was scheduled for 12 December 2017 between 08h00 and 17h00. On this day 12 December nothing reached me by 16h50 so I phoned then, when the lady from Skynet I spoke to called the driver and he said he was stopped by the office to do deliveries and will only be delivering my parcel the next morning 13 December 2017. First thing in the morning was her words. By 14h00 the next day as promised still nothing so i phoned Skynet again, I asked by what time can i expect my parcel witch the lady rep**** delivery is schedule for tomorrow ... O my word!!! That was not the arrangement at all. So I wait... My husband phoned Skynet and spoke to someone in charge, He said he will send someone with this parcel right away, couple of hours later Skynet rocked up with only half a parcel... Phoned Takealot and they are just every time escalating this matter to the right department... I phoned them for the 20th time yesterday late afternoon and asked for a refund as it looks like I am not going to get my parcel, Few minutes later I receive a mail stating that I have changed my mind I don't want this anymore and it will be arranged that they collect it Friday 15 December 2017 between 13h00 and 17h00 SO PLEASE TELL ME WHAT DO YOU WANT TO COLLECT ??? I DID NOT RECEIVE IT!!! I phoned them again to tell them there is nothing to collect, so I asked to speak to someone in charge as i have had it now, he was not available and was going to phone me back... Still nothing!!! So this morning I check my tracking on this parcel and it said delivered... O MY I WISH!!! I phoned them again to tell them to correct this mistake on their side as it says delivered and its not!!!!!!!!!!!!!!!!!!!! So Between Takealot and Skynet I want my parcle or my money back TODAY!!!!!!!!!!!!!!!!!!!!