AB
Anton B

1 reviews | Active since Dec 2020

14 Oct 2022, 14:39

No customer service

You cannot get through on their phones, tried 3 times, on hold for 5 minutes each time. Really pathetic

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply14 Oct 2022, 15:17
Official
Dear Anton Botha
 
Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations.
We understand how frustrating this must have been for you. We value our customers' time and this should not have happened. Please accept our sincere apology for the delay and inconvenience caused. We value your opinion and will take every measure to make sure it does not happen again. We really appreciate you taking the time to give us feedback.
Please let us know if you prefer that we call or email you to provide further assistance.
 
We look forward to hearing from you.
 
Please do not hesitate to connect with me at any time on *** or ***.
 
Yours sincerely
SkyNet Worldwide Express