NT
Nisha T

1 reviews | Active since Dec 2011

13 Dec 2023, 15:33

No customer Service.

I have a parcel that is at their warehouse from last week friday. I have sent them an email,WhatsApp no response. I sat on hold for 30mins on a call no answer. I even tried the chat box on the website. You get an automated response to say that an agent will contact you shortly. Waited 30 mins no one came on online.

Really frustrating.

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply14 Dec 2023, 10:25
Official
Dear Nisha 
We are sorry to hear that you had a frustrating experience.  We ready to resolve your query promptly. Kindly please forward the tracking details and contact number to *** and we will ensure to provide an update regarding the status of your delivery. 
Yours sincerely,SkyNet Worldwide Express