No Communication -horrible service

Skynet has been one of the worst courier services that I had to deal with . They never sent me a tracking number via email or SMS .They never contacted me or phoned me to tell me that my parcel will be delivered .When I contacted their customer service they said that they tried to phone and I did not answer and that is why my parcel was sent back to the sender .I did not get one phone call or notification from them.Now I have to pay for another courier and try to get my package. This has been a very frustrating experience and absolutely no communication from their side.