FS
Ferdi S
1 reviews | Active since Jan 2013
29 Dec 2022, 16:43
No Communication
All manner of communication is useless. They dont pick up the phone despite holding for 15min. When they do phone you its a robotic voice saying the call is being recorded, but then its silent with no one talking. Their whatsapp response time is days later if ever.
The parcel is time sensitive yet I am left in the dark and have no idea whats going on.
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Replies (1)
Skynet Worldwide Express's replyOfficial
30 Dec 2022, 12:48 Dear Ferdi Sten
Thank you for your review. We are sorry to learn that you were not able to reach us. We understand how frustrating this must have been for you. We value our customers' time and this should not have happened. We are looking into your query and will provide feedback soon.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
Thank you for your review. We are sorry to learn that you were not able to reach us. We understand how frustrating this must have been for you. We value our customers' time and this should not have happened. We are looking into your query and will provide feedback soon.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply30 Dec 2022, 12:48
Official
Dear Ferdi Sten
Thank you for your review. We are sorry to learn that you were not able to reach us. We understand how frustrating this must have been for you. We value our customers' time and this should not have happened. We are looking into your query and will provide feedback soon.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express
Thank you for your review. We are sorry to learn that you were not able to reach us. We understand how frustrating this must have been for you. We value our customers' time and this should not have happened. We are looking into your query and will provide feedback soon.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Yours sincerely
SkyNet Worldwide Express