YL
Yen-Ming Lai
1 reviews | Active since Nov 2019
01 Dec 2022, 17:09
Most useless courier service
The most useless company in existence. Second day they have failed to deliver. Driver said they tried to call me, never did. Driver said will be able to deliver before 17:00 doesn't show up. At this rate it will never be delivered cause some reason they can only deliver to my area after 17:30 every single time even though failed to deliver the day before. Have to wait 10 minutes on hold only to be put on hold again as they have to contact the driver only for the phone call to be dropped as was only hold for too long. Most useless courier service I have seen
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Replies (5)0
Replies (5)
Skynet Worldwide Express's replyOfficial
02 Dec 2022, 09:05Dear Yen-Ming Lai
Thank you for your review. We are sorry to hear that you had a frustrating experience. This is certainly not the service that we aspire to provide our clients. We understand your frustration and have taken steps to improve our process moving forward.
Kindly note one of our consultants will be in touch with you to assist. Please let us know if you prefer that we call or send an email.
Yours sincerely SkyNet Worldwide Express
Thank you for your review. We are sorry to hear that you had a frustrating experience. This is certainly not the service that we aspire to provide our clients. We understand your frustration and have taken steps to improve our process moving forward.
Kindly note one of our consultants will be in touch with you to assist. Please let us know if you prefer that we call or send an email.
Yours sincerely SkyNet Worldwide Express
Skynet Worldwide Express's reply02 Dec 2022, 09:05
Official
Dear Yen-Ming Lai
Thank you for your review. We are sorry to hear that you had a frustrating experience. This is certainly not the service that we aspire to provide our clients. We understand your frustration and have taken steps to improve our process moving forward.
Kindly note one of our consultants will be in touch with you to assist. Please let us know if you prefer that we call or send an email.
Yours sincerely SkyNet Worldwide Express
Thank you for your review. We are sorry to hear that you had a frustrating experience. This is certainly not the service that we aspire to provide our clients. We understand your frustration and have taken steps to improve our process moving forward.
Kindly note one of our consultants will be in touch with you to assist. Please let us know if you prefer that we call or send an email.
Yours sincerely SkyNet Worldwide Express
YL
Yen-Ming Lai's updateReviewer Update
02 Dec 2022, 09:28Call is better, I just want my package
YL
Yen-Ming Lai's update02 Dec 2022, 09:28
Reviewer Update
Call is better, I just want my package
YL
Yen-Ming Lai's updateReviewer Update
02 Dec 2022, 10:47Still no contact, still waiting
YL
Yen-Ming Lai's update02 Dec 2022, 10:47
Reviewer Update
Still no contact, still waiting
YL
Yen-Ming Lai's updateReviewer Update
02 Dec 2022, 11:33Actually useless cant even call or email
YL
Yen-Ming Lai's update02 Dec 2022, 11:33
Reviewer Update
Actually useless cant even call or email
Skynet Worldwide Express's replyOfficial
05 Dec 2022, 11:00Dear Yen-Ming Lai
The parcel was delivered at the store. We apologise for the delay and inconvenience caused.
Yours sincerely SkyNet Worldwide Express
The parcel was delivered at the store. We apologise for the delay and inconvenience caused.
Yours sincerely SkyNet Worldwide Express
Skynet Worldwide Express's reply05 Dec 2022, 11:00
Official
Dear Yen-Ming Lai
The parcel was delivered at the store. We apologise for the delay and inconvenience caused.
Yours sincerely SkyNet Worldwide Express
The parcel was delivered at the store. We apologise for the delay and inconvenience caused.
Yours sincerely SkyNet Worldwide Express