Most PATHETIC company I have ever dealt with

<p>My UNISA parcel was received by Skynet in JHB on the 22nd of January, and according to the information available on the tracking website was dispatched for delivery on the 25th, but was supposedly returned on the 29th as no one was available to receive the parcel. (not sure where my parcel was between the 25th and the 29th). On the the 31st I received a call from Skynet (unfortunately I did not take down the lady's name), who informed me that the parcel was returned because there was no one home and my phone was on voicemail. Firstly, the delivery address is a business property which is opperational 24 hours a day, 7 days a week so how the hell can you tell me that there was no one home? Secondly, I received NO calls from Skynet on either of the numbers I have provided. I was then promised that my parcel will be sent out with the driver on the 1st. My parcel has still not been delivered (11 days later). I phoned again this morning (2 Feb), and was informed by the EXTREMELY unhelpful and uninterested Phindi that my parcel has not been dispatched yet, but it is still early so it might still go out. The email addresses provided on your website also do not work, as emails sent to all three of them are returned undelivered (ironically just like your parcels). I cannot see how a company can take the delivery of study material so lightly as you are impacting on the futures of thousands of students.</p> <p> </p> <p>Tracking Number: UNPF ********** 9</p> <p>Contact Number: ********** </p>