MK
Marlize K
1 reviews | Active since Feb 2019
06 Dec 2022, 10:03
Most *********** Company Ever!
Whatever you do, NEVER use Skynet!!!!! Worst service ever, completely ***********, no transparency, no accountability, no communication. My parcel has arrived at the Cape Town depot on 29 November. Every day I am told (after I call the call centre and hold for 15 minutes) that they are working on locating my parcel. No answer at the supposed Cape Town depot number. It's been a WEEK!!! Stay far away.
Helpful (0)
Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
06 Dec 2022, 10:35Dear Marlize Kirchner
Thank you for sharing your feedback. We are sorry for the inconvenience caused by the delay in delivery. We are looking into this issue and will resolve it promptly and accurately. We really appreciate you bringing this issue to our attention. Your feedback helps us do better.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2022, 10:35
Official
Dear Marlize Kirchner
Thank you for sharing your feedback. We are sorry for the inconvenience caused by the delay in delivery. We are looking into this issue and will resolve it promptly and accurately. We really appreciate you bringing this issue to our attention. Your feedback helps us do better.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
MK
Marlize K's updateReviewer Update
06 Dec 2022, 10:43A direct call please. I only want my package. I paid for the service.
MK
Marlize K's update06 Dec 2022, 10:43
Reviewer Update
A direct call please. I only want my package. I paid for the service.
Skynet Worldwide Express's replyOfficial
06 Dec 2022, 12:30Dear Marlize
Thank you for the response. Our consultant will contact you soon to assist.
Yours sincerely
Thank you for the response. Our consultant will contact you soon to assist.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2022, 12:30
Official
Dear Marlize
Thank you for the response. Our consultant will contact you soon to assist.
Yours sincerely
Thank you for the response. Our consultant will contact you soon to assist.
Yours sincerely
SkyNet Worldwide Express