1 reviews | Active since Oct 2017
More thans two weeks and Item still has not been sent.
I'm been using Skybox via Skynet for a few months now. Generally had good experiences until now. On the 22nd September I paid postage for my parcel from USA to South Africa. Postage costs were R4400/320 US$. As of today 8th October , the package has still not been sent. I needed it for a function yesterday . I have e-mailed customer service but the communication is shocking. The Parcel number is 0 ********** 5718.
Dear Kevin,
As discussed in a separate mail, this waybill number does not exist on our system. Which means this has not yet been handed over to us. Please contact the company you ordered from to enquire as to why they have not released your shipment yet.
Once it has been injected into our system, we will be able to track it for you.
Kind Regards
Skynet SA
Dear Kevin,
As discussed in a separate mail, this waybill number does not exist on our system. Which means this has not yet been handed over to us. Please contact the company you ordered from to enquire as to why they have not released your shipment yet.
Once it has been injected into our system, we will be able to track it for you.
Kind Regards
Skynet SA