MN
Manny N

1 reviews | Active since Feb 2017

11 Feb 2022, 16:11

MN.

The first week of February 2022 i received a parcel which was delivered to me on the 4/2/22 - i acknowledged the receipt and upon opening the plastic envelope found that that the letter was addressed to a lady in Centurion. I then sent e-mails requesting assistance - req.ID's 35027## and 35653 ## plus an email on their website and as i compose this email NO RESPONSE. I have liaised with the lady to whom the letter belongs to and i will deliver it in person to her in Centurion. And i am resident in Benoni. I have never made use skynet's services and believe me i most certainly will not. And to the management of skynet if you do or don't do anything about this disaster it really does not bother me at all. I am happy that the lady at least will get her letter which was from Old Mutual

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply14 Feb 2022, 13:04
Official
Dear Manny Thank very for your balanced and fair review of SkyNet Worldwide Express’s service. Your feedback is incredibly helpful. I wanted to let you know we've taken the bad elements you've mentioned in your review to heart and we are planning on making some internal changes .

Thank you for the time you took to rectify the incorrect delivery. We're grateful for customers like you. Please do not hesitate to connect with us at any time on *** or ***We assure you of our personalized service at all times.

Yours sincerelySkynet SA Customer Service Centre