WK
Witness K

1 reviews | Active since May 2023

26 Oct 2023, 14:49

Missing parcel

Inconvenience, inefficient, *********** worse ever you will hold on their line forever till Jesus comes

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply26 Oct 2023, 16:52
Official
 Dear Witness Khamanga
Thank you for reaching out to us. We apologise profusely for the inconvenience you experienced while being put on hold for an extended period of time.  We value your time and this should not have happened.  With that said,  we would like to assure you that we are actively working to address the issue of the long wait times at our call center.Kindly note our consultant will be in contact with you to discuss this issue and to confirm a few details regarding the delivery of your shipment.

Thank  you for taking the time to share your experience with us. It helps us do better, 

Yours sincerely,SkyNet Worldwide Express