XM
Xolani M

1 reviews | Active since Feb 2016

08 Mar 2023, 12:45

Missing Package, **********, Unprofessional, No feedback

Good day.

I have been anticipating a package from Skynet for over a month and from the below email and the attached, it has come to my attention that the package was delivered on the 11th of January already!.

I can assure you this package was not delivered to me.

This is a huge disquietude and above all the signature on the attached does not belong to me, and that alone is a ********** activity, which is a serious offense, secondly the number on this delivery note is not mine either.

I would like to find out:

Where the package was delivered to ? Who received the package? Who signed for it ? Who was the courier driver ? And what proof of identification was presented at delivery?

This a significant and pressing matter would appreciate your president surveillance and attention.

The information on this package is very sensitive and not something that can be delivered to just anyone but the recognized legatee or recipient.

I have been following with you guys for more than a month, There is no proper way forward nor feedback on my package.

This is very frustrating and extremally unprofessional.

I NEED URGENT ATTENTION ON HIS MATTER!!!

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply08 Mar 2023, 14:34
Official
Dear Xolani Mhlongo
Thank you for sharing your feedback. Please accept our sincerest apologies for the inconvenience that this has caused. We are looking into it and reassure you that we are doing everything possible to rectify this situation.Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.

Yours sincerely,SkyNet Worldwide Express