Missing order! Out for delivery but hasn't arrived!

You have had my parcel since the 27th of November! Apparently tried to deliver on the 2nd of December but I only received the pin on the 6th of December, then out for delivery in the 6th of December when i track my order but now it say out for delivery on the 10th of December! Today is the 12th of December and still no delivery!

Been trying to get hold of your call center since the 6th of December and NO ANSWER! I have waited on hold for over 20 mins, left messages, sent emails, nothing!