****med ****med ****med 😭💔 ….

I have been ordering from SHEIN for over 3 years now and I have never had any issues until now when I was unhappy with the order, I requested for a refund and they sent Buffalo Logistics to come collect the parcel and Buffalo Logistics did a consignment with Skynet. According to SHEIN, Buffalo Logistics was supposed to collect the parcel two days after the enquiry, but they failed to do that. A month later after calling several times and sending emails, the operations supervisor/manager from Skynet sent a driver to place and the guy collected the parcel. Three days later, I try to track my parcel on the Buffalo Logistics tracking app, only to see that it was cancelled on the morning of the collection day. I tried calling and Emailing Buffalo logistics no response till this day, I tried contacting Skynet, they now telling me that driver didn’t not sign the receipt and the is Willby number. How was I suppose to know all those things? Because I trusted them, SHEIN always send Buffalo logistics and Buffalo Logistics will send a consignment via Skynet. The driver had all the parcels in the car and all the receipts. I have been trying to get assistant for over a month since collection with no luck. I even reported this on the SHEIN app, with no straight assistant. I don’t work, I was trying to do something nice for daughter with my savings only to be ****med by Skynet. I have been buying airtime almost every week to keep contact with them but they don’t answer to my calls, emails and WhatsApp messages. Buffalo Logistics is also not responding.