Lost Pargo Parcel by Skynet Courier in PE

I ordered a parcel from Yaga using Pargo (who apparently assisted by Skynet). I received notification that my parcel was ready for collection at Clicks Baywest Mall on Friday afternoon( 29 August). I went to Clicks on Monday and they could not locate the parcel in store. The manager claims that the parcel arrived but couldn't scan in, so they sent it back with the Courier. Pargo apparently uses Skynet in PE to do deliveries on their behalf, so this was a Skynet driver im told. The parcel has been missing since then. I have spent 3 days trying to get an answer from Pargo. They tell me that matter has been escalated to Skynet and they are waiting on Skynet couriers for feedback. So for 3 days, Skynet couriers in PE cannot respond to Pargo and Pargo cannot respond to me. The bottom line is, im being told that a Skynet driver was the last person to have my parcel. Who was that driver and what did he do with it? Skynet PE office does not answer their phones. In calling and emailing skynet customer service, they are asking for a skynet waybill number. I don't have one!. I keep telling them it's a Pargo parcel but somehow skynet is involved in the physical delivery. They don't seem to understand that. They just keep asking for a skynet number over and over. Between Pargo, yourselves and your PE couriers, can someone please assist in finding my goods? ***.