Lost Parcel zero assistance.

<p> I have been waiting for a parcel, estimated date of delivery 18/09/2016, according to the tracking, it was in transit, and now its lost, upon calling skynet was ofered absolutely zero assistance in trying to track down my parcel, i have worked many years in the transportaion and distribution industry, this service is disgusting, an *********** company that offer very little by way of assurance, that your goods are safe... </p>