Lost Parcel

Hi I Am absolutely furious regarding the service I have received from Skynet over the past several months. Every time I order something from the U.K. which is often, Skynet delivers my parcel to the wrong address, which then results in me having to sit on the phone explaining this to a bunch of *********** idiots, which further delays the delivery of my parcel! Now, it gets worse!!! My parcel has been delivered to and received by another person!!! I was told no one works on a Saturday! So no one is able to assist in tracking where my parcel has been delivered to!! I have emailed: Chris De Beer Maxeen Naidoo Theo Mangoejane Dumani Ndlovu Essy Esterhuizen Pieter Van wyk Tamuka Muzeza Sizwe Mndebele Stanley Makhanya We are talking about 9 people here some in management positions that couldn’t be bothered to sort this out!! Or to reply!!!! What happened to customer service??? Skynet you are an absolute disgrace and I hope and pray that you lose Next U.K. account because you don’t deserve it! Incompetence award of the year goes to you!