BD
Busisiwe D

1 reviews | Active since Feb 2018

06 Feb 2018, 11:49

Lost Parcel

My parcel arrived from China and was released from customs on the 18th of January. It was received at the Elandsfontein branch on the 22nd of January. I've called and they just directed me to the delivery man. It's been 2 weeks now and they now tell that they lost my parcel. The delivery man couldn't even give me the lost control's telephone numbers. Your service has been very disappointing!!!

0
Replies (5)
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Feb 2018, 12:16
Official

Good afternoon,

Please provide us with a waybill number and contact details, via private message, in order for us to assist.

Kind Regards

Skynet SA

Best regards,

BD
Busisiwe D's update06 Feb 2018, 12:20
Reviewer Update
My Waybill number is shp ********** 15. I even sent you an email over a week ago but still no response! What is happening??
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Feb 2018, 12:24
Official

You need to send it via private message or it does not show digits. We can only see shp ********** 15 which doesn't help us.

Please forward your mail to *** for assistance.

Best regards,

BD
Busisiwe D's update06 Feb 2018, 12:26
Reviewer Update
SHP***
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Feb 2018, 13:41
Official

Thank you. We have 2 staff members working on this query for you.

It appears that this shipment is missing. Please contact *** for further assistance.

Kind Regards, Skynet SA

Best regards,