Lost package - Waybill SNX***

Skynet had to pick up a parcel in Vereeniging to deliver to us in Pretoria. Since Monday, 30 October 2017, they were giving us the run around on where our package was in the system, only to acknowledge yesterday, 2 November 2017, that they have lost my package and can not find it anywhere.

Promises made to call back was never kept. We had to call them to follow up what was happening. Now that they can not find the package, they do not even have the decency to answer office or cell phones.

Persons spoke to were Anna and Judy Geerdt.

What is Skynet going to do to rectify this?