jM
johanna M

1 reviews | Active since Jul 2014

02 Oct 2021, 22:10

Lost package

I placed an order with everyshop on the 23rd of sep of which everything went according to purchace n saw that my package was with skynet fine i knew they gona deliver to me. suprisingly yesterday i received an sms stating my parcel was delivered to me @10 am of which nobody came nor called.so i called skynet customer centre to inform them of the messsage n parcel believed to hv send me so dey asked for my details and said they will come back to me of which i dont know when.where could have my parcel went to

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply05 Oct 2021, 08:02
Official
Dear Johanna

Thank you for sharing your feedback. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies.  

I will give you a call shortly. I assure you of my personalized service at all times.

Yours sincerelyLydia Manganyi