JH
Jane H
1 reviews | Active since Dec 2022
02 Dec 2022, 16:28
Livid
Skynet, you collected a package on the 25th of November. Your tracking system claims out for delivery on the 28th yet still as I type this my parcel has not been delivered. The disgruntled client has threatened to cancel their order due to YOUR incapable delivery services. What has happened you were once reliable.
Helpful (0)
Replies (1)0
Replies (1)
Skynet Worldwide Express's replyOfficial
06 Dec 2022, 08:35 Dear Jane Hauptfleisch
Thank you for your review. We apologise for the inconvenience caused by the delay in delivery. We pride ourselves in providing excellent customer service and are disappointed to learn that we fell short of our goal in this case. We would be grateful if you afford us the opportunity to resolve this issue.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express
Skynet Worldwide Express's reply06 Dec 2022, 08:35
Official
Dear Jane Hauptfleisch
Thank you for your review. We apologise for the inconvenience caused by the delay in delivery. We pride ourselves in providing excellent customer service and are disappointed to learn that we fell short of our goal in this case. We would be grateful if you afford us the opportunity to resolve this issue.
Please let us know if you prefer that we call or email you to discuss how we can provide you with a solution.
We look forward to hearing from you.
Please do not hesitate to connect with us at any time on *** or ***.
Yours sincerely
SkyNet Worldwide Express