LICENSE ***** BY SKYNET

Im highly frustrated as skynet has no ethics and does not follow protocols . My license was lost by one of the drivers as he felt it was ok to leave it randomly with a stranger on the road. I have used the online service before and before a delivery I was contacted as proof of identification is required for delivery. So how does a driver just leave a legal document with someone he does not even know. Is this the service that is provided ? I have been calling and emailing and no one is assisting.