FN
Fortunate N
1 reviews | Active since Jun 2016
07 Dec 2023, 13:49
Lebogang had bad attitude and do not know how to treat customers.
Have an order from SHEIN that needs delivery by Skynet Witbank. Got in Witbank on the 5th of December. Call the branch to make a follow up on the 7th, got Lebogang on the phone. The level of attitude she gave me was out of this world. Told me that she’s busy with scanning, can I call back around 3 to 4. When I ask on maybe can the delivery for the parcel of the 5th be out. She said I should come to the branch and collect myself.
I am so disappointed with the experience I got. How can the company hire such *********** employee, she doesn’t know how to talk with customers.
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Replies (1)Skynet Worldwide Express's replyOfficial
07 Dec 2023, 22:26 Dear Fortunate Nkabinde
Thank you for sharing your feedback. We are sorry to hear about your unpleasant experience with one of our staff.
Please know that we will be addressing your complaint to ensure that our agents are always professional and respectful when interacting with our clients.
Our consultant will be in contact with you to discuss this further.
Thank you for bringing this to our attention as your feedback helps us identify areas of improvement.
Please know that we will be addressing your complaint to ensure that our agents are always professional and respectful when interacting with our clients.
Our consultant will be in contact with you to discuss this further.
Thank you for bringing this to our attention as your feedback helps us identify areas of improvement.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply07 Dec 2023, 22:26
Official
Dear Fortunate Nkabinde
Thank you for sharing your feedback. We are sorry to hear about your unpleasant experience with one of our staff.
Please know that we will be addressing your complaint to ensure that our agents are always professional and respectful when interacting with our clients.
Our consultant will be in contact with you to discuss this further.
Thank you for bringing this to our attention as your feedback helps us identify areas of improvement.
Please know that we will be addressing your complaint to ensure that our agents are always professional and respectful when interacting with our clients.
Our consultant will be in contact with you to discuss this further.
Thank you for bringing this to our attention as your feedback helps us identify areas of improvement.
Yours sincerely,
SkyNet Worldwide Express
