LATE DELIVERY AND BROKEN GOODS

<p>I placed an order on Takealot on the 31st of July 2016. Takealot uses Skynet for sending parcels. My order was for a Pine storage table. I received notification from that the parcel was send on the 1st of August 2016 via Skynet. The delivery date for my goods was scheduled for the 3rd of August 2016. The delivery date came and went. I enquired from Takealot as to where the parcel was and Erin Isaacs rep**** that he will escalate the query to the courier company Skynet (this was on the 3rd). I enquired another 2 times from Takealot as I did not have tracking details for the parcel where I was ignored (on the 5th). I enquired again on the 6th and received correspondence that there was atechnical error and that my parcel will be delivered on Monday(today) the 8th. 5 days after the original expectation date. Up to now I reserved my frustration.. I received my pine table today with a chip in the one leg and a bump on the other leg. I have attached A photo for perusal. After not delivering my goods on time, the courier also broke my table. The piece of broken wood was put back into the packaging. I am so angry and frustrated! I paid a lot of money for that table and now it looks like this!</p>