VS
Valencia S

1 reviews | Active since Jul 2022

29 Aug 2022, 11:40

Kaak couriers

I have been calling for over a week now for a parcel they should have delivered a week ago. They don't have a mere tracking site to track the live location of the parcel. Not mention their ridiculous waiting time on the phone to talk to a consultant or not getting ahold of a consultant. Save your coins get another company

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Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply29 Aug 2022, 15:10
Official
Dear Valencia

We are sorry that your customer experience did not match your expectation. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.  Please kindly provide us with your waybill/tracking number  Please do not hesitate to connect with us at any time on *** or ***

We assure you of our personalized service at all times.Yours sincerelySkynet SA Customer Service Centre