NM
Nichola M
1 reviews | Active since Oct 2023
21 Oct 2023, 15:58
It's not like I live in the Bermuda triangle
I have had an order that was meant to be delivered for more than 5 days. Drivers can't find my address even when I give them multiple pins and options to find me. Absolutely no communication The worst delivery service to date.
Helpful (0)
Replies (4)0
Replies (4)
Skynet Worldwide Express's replyOfficial
23 Oct 2023, 09:01Dear Nichola Millen
Thank you for the review. Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical and we failed to meet your expectations.
To serve you better, our consultant will be in contact with you to obtain the tracking details so that we can investigate.
Please be assured that we are committed to providing you with the highest level of service and that we will do everything in our power to ensure that we meet and exceed your expectations going forward.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply23 Oct 2023, 09:01
Official
Dear Nichola Millen
Thank you for the review. Please accept our sincere apologies for the poor service you received in the delivery of your consignment. We understand that timely delivery is critical and we failed to meet your expectations.
To serve you better, our consultant will be in contact with you to obtain the tracking details so that we can investigate.
Please be assured that we are committed to providing you with the highest level of service and that we will do everything in our power to ensure that we meet and exceed your expectations going forward.
Yours sincerely,
SkyNet Worldwide Express
NM
Nichola M's updateReviewer Update
23 Oct 2023, 17:06Now my parcel has apparently been delivered but NOT to me??? I have spoken to 5 consultants not a single one knows where was. What is going on????
NM
Nichola M's update23 Oct 2023, 17:06
Reviewer Update
Now my parcel has apparently been delivered but NOT to me??? I have spoken to 5 consultants not a single one knows where was. What is going on????
Skynet Worldwide Express's replyOfficial
24 Oct 2023, 07:46Dear Nichola Millen
Our consultant will be in contact with you to assist further.
Our consultant will be in contact with you to assist further.
Yours sincerely,
SkyNet Worldwide Express
Skynet Worldwide Express's reply24 Oct 2023, 07:46
Official
Dear Nichola Millen
Our consultant will be in contact with you to assist further.
Our consultant will be in contact with you to assist further.
Yours sincerely,
SkyNet Worldwide Express
NM
Nichola M's updateReviewer Update
25 Oct 2023, 17:12I have still not been contacted by a consultant on this and my package is
Still missing.
Still missing.
NM
Nichola M's update25 Oct 2023, 17:12
Reviewer Update
I have still not been contacted by a consultant on this and my package is
Still missing.
Still missing.