NH
Ntombedidi H
1 reviews | Active since Oct 2019
18 Feb 2022, 01:35
Istore order
This is to serve as proof incase if foul play will happen to my order, Monday i ordered i made a purchase online with istore preowned, Tuesday skynet sent me an sms with tracking number all was still OK Wednesday an sms saying my order is out for delivery i waited nothing was delivered i tracked it via the link it said consignee not available which is a lie i was at home no one phoned me. Thursday the same thing i checked consignee not available which is lies once again I've sent an email to skynet to query this I'm awaiting feedback I'm very sceptical with all the negative reviews you are getting PLEASE Deliver MY ORDER.
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Replies (4)0
Replies (4)
Skynet Worldwide Express's replyOfficial
18 Feb 2022, 08:13 Dear Ntombedidi Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention. Please kindly provide us with your waybill number. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
Skynet Worldwide Express's reply18 Feb 2022, 08:13
Official
Dear Ntombedidi Thank you for sharing your feedback. We are sorry that your customer experience didn’t match your expectations. We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Please accept our sincerest apologies. We are committed to providing the full customer experience. We value our customers’ opinions and would like to thank you for bringing this to our attention. Please kindly provide us with your waybill number. Please do not hesitate to connect with us at any time on *** or ***
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
We assure you of our personalised service at all times.Yours sincerelySkynet SA Customer Service Centre
NH
Ntombedidi H's updateReviewer Update
18 Feb 2022, 08:23My waybill number is IPW14106
NH
Ntombedidi H's update18 Feb 2022, 08:23
Reviewer Update
My waybill number is IPW14106
NH
Ntombedidi H's updateReviewer Update
18 Feb 2022, 09:03And I've just checked just now it says order out for delivery once again I'll be stuck in my house waiting for my order today my order better be delivered
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Ntombedidi H's update18 Feb 2022, 09:03
Reviewer Update
And I've just checked just now it says order out for delivery once again I'll be stuck in my house waiting for my order today my order better be delivered
Skynet Worldwide Express's replyOfficial
18 Feb 2022, 10:48Kindly note parcel will be delivered before 13:00.
Yours sincerelySkynet SA Customer Service Centre
Yours sincerelySkynet SA Customer Service Centre
Skynet Worldwide Express's reply18 Feb 2022, 10:48
Official
Kindly note parcel will be delivered before 13:00.
Yours sincerelySkynet SA Customer Service Centre
Yours sincerelySkynet SA Customer Service Centre