BM
Brenda M
1 reviews | Active since Dec 2021
20 Dec 2022, 09:31
Is this a real courier company?
Having paid upfront for this courier to deliver a highly important time-sensitive package, I am still waiting over 2 weeks later. No answer from their contact numbers, both cells, and now I am in a serious fix. The tracking says 'bad address' although other couriers and 1 hr delivery apps seem to find me with no difficulty. I have checked the address with them twice by phone, in the days that I could actually get through. No attempt to phone me if they got lost while trying to deliver.
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Brenda M's updateReviewer Update
17 Jan 2023, 09:48Well, my parcel was eventually 'delivered' over 5 weeks late.
(This meant I could not drive my car over the holiday period as the vehicle licence was expired. )
The only reason I eventually received it was because this time the SkyNet driver actually phoned me when he was lost yet again. I immediately phoned him back and talked him through finding my house over a period of about 30 mins. He was unable to tell me where he was (not even a street name!) which made things extremely difficult. He was also unable to read the location pin I sent.
Strange how other couriers and grocery delivery apps do not have a problem with finding my house, but SkyNet do.
SkyNet is hopeless - they did not answer their phones when I was trying to enquire hat had happened to my document.
I did not have a choice of courier when RTMC offered to courier my vehicle licence. My advice, don't use SkyNet, and choose the pickup at Post Office option when ordering your vehicle licence online.
(This meant I could not drive my car over the holiday period as the vehicle licence was expired. )
The only reason I eventually received it was because this time the SkyNet driver actually phoned me when he was lost yet again. I immediately phoned him back and talked him through finding my house over a period of about 30 mins. He was unable to tell me where he was (not even a street name!) which made things extremely difficult. He was also unable to read the location pin I sent.
Strange how other couriers and grocery delivery apps do not have a problem with finding my house, but SkyNet do.
SkyNet is hopeless - they did not answer their phones when I was trying to enquire hat had happened to my document.
I did not have a choice of courier when RTMC offered to courier my vehicle licence. My advice, don't use SkyNet, and choose the pickup at Post Office option when ordering your vehicle licence online.
BM
Brenda M's update17 Jan 2023, 09:48
Reviewer Update
Well, my parcel was eventually 'delivered' over 5 weeks late.
(This meant I could not drive my car over the holiday period as the vehicle licence was expired. )
The only reason I eventually received it was because this time the SkyNet driver actually phoned me when he was lost yet again. I immediately phoned him back and talked him through finding my house over a period of about 30 mins. He was unable to tell me where he was (not even a street name!) which made things extremely difficult. He was also unable to read the location pin I sent.
Strange how other couriers and grocery delivery apps do not have a problem with finding my house, but SkyNet do.
SkyNet is hopeless - they did not answer their phones when I was trying to enquire hat had happened to my document.
I did not have a choice of courier when RTMC offered to courier my vehicle licence. My advice, don't use SkyNet, and choose the pickup at Post Office option when ordering your vehicle licence online.
(This meant I could not drive my car over the holiday period as the vehicle licence was expired. )
The only reason I eventually received it was because this time the SkyNet driver actually phoned me when he was lost yet again. I immediately phoned him back and talked him through finding my house over a period of about 30 mins. He was unable to tell me where he was (not even a street name!) which made things extremely difficult. He was also unable to read the location pin I sent.
Strange how other couriers and grocery delivery apps do not have a problem with finding my house, but SkyNet do.
SkyNet is hopeless - they did not answer their phones when I was trying to enquire hat had happened to my document.
I did not have a choice of courier when RTMC offered to courier my vehicle licence. My advice, don't use SkyNet, and choose the pickup at Post Office option when ordering your vehicle licence online.