TS
Tshepo S

1 reviews | Active since Apr 2023

05 Apr 2023, 19:10

Infuriating and unreliable!

Dishonest, unreliable and not cooperative. I have been waiting for my parcel since Friday the 31 March 2023 and today it’s Wednesday 05 April 2023. Been calling them since only to be told it will be delivered Monday, Monday passes then I was told Wednesday and still no delivery.

Never had such a bad experience with a courier service!! Worst you hold for ages when calling to track your parcels!

0
Replies (1)
Skynet Worldwide Express
Skynet Worldwide Express's reply06 Apr 2023, 08:29
Official
Dear Tshepo Sephire
Thank you for taking your time to share your experience with us.  We understand it is frustrating not having your parcel delivered in a timely manner and apologise for the inconvenience that this has caused thus far. Keeping our customers happy has always been our top goal. We would be grateful for the opportunity to resolve this issue. Kindly please provide the waybill number linked to your query and our consultant will be in touch with you to assist. 
Yours sincerely,SkyNet Worldwide Express