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Lee-Ann Price
1 reviews | Active since Aug 2016
13 Jul 2023, 13:37
Inefficient and Useless service at Skynet
This company is utterly useless!!! My car license disc has been sitting at the branch for 8 days. I have phoned them 4 times in 4 days, each day they promise to deliver it....and they do not!! R100 in airtime to their customer service trying to get a response. Inefficient does not begin to describe this service Never ever use this company
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Replies (3)0
Replies (3)
Skynet Worldwide Express's replyOfficial
13 Jul 2023, 16:49 Dear Lee-Anne
Thank you for sharing your feedback. We are sorry to hear that you had a frustrating experience. This is certainly not the type of service we aspire to provide for our clients. Please kindly provide us with the waybill number so that we can look into the matter.
We will be in contact with you shortly to discuss this further.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry to hear that you had a frustrating experience. This is certainly not the type of service we aspire to provide for our clients. Please kindly provide us with the waybill number so that we can look into the matter.
We will be in contact with you shortly to discuss this further.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply13 Jul 2023, 16:49
Official
Dear Lee-Anne
Thank you for sharing your feedback. We are sorry to hear that you had a frustrating experience. This is certainly not the type of service we aspire to provide for our clients. Please kindly provide us with the waybill number so that we can look into the matter.
We will be in contact with you shortly to discuss this further.
Yours sincerely,SkyNet Worldwide Express
Thank you for sharing your feedback. We are sorry to hear that you had a frustrating experience. This is certainly not the type of service we aspire to provide for our clients. Please kindly provide us with the waybill number so that we can look into the matter.
We will be in contact with you shortly to discuss this further.
Yours sincerely,SkyNet Worldwide Express
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Lee-Ann Price's updateReviewer Update
13 Jul 2023, 17:24Thank you for your response. I have just spent 40 mins on the phone again this afternoon, your customer service person promised to call me back with some feedback but yet again nothing. I am beyond fed up with this, it is totally ridiculous! Waybill Number ***. Please call Mr Calvin Annandale when at 130 Ocean View Drive as his intercom systems for the complex do not work. He will come up to the gate to collect. This has been an entire week of trying to get this delivered!!
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Lee-Ann Price's update13 Jul 2023, 17:24
Reviewer Update
Thank you for your response. I have just spent 40 mins on the phone again this afternoon, your customer service person promised to call me back with some feedback but yet again nothing. I am beyond fed up with this, it is totally ridiculous! Waybill Number ***. Please call Mr Calvin Annandale when at 130 Ocean View Drive as his intercom systems for the complex do not work. He will come up to the gate to collect. This has been an entire week of trying to get this delivered!!
Skynet Worldwide Express's replyOfficial
17 Jul 2023, 10:58Dear Lee-Ann Price
Our consultant will be in contact with you shortly to confirm delivery.
Yours sincerely,SkyNet Worldwide Express
Our consultant will be in contact with you shortly to confirm delivery.
Yours sincerely,SkyNet Worldwide Express
Skynet Worldwide Express's reply17 Jul 2023, 10:58
Official
Dear Lee-Ann Price
Our consultant will be in contact with you shortly to confirm delivery.
Yours sincerely,SkyNet Worldwide Express
Our consultant will be in contact with you shortly to confirm delivery.
Yours sincerely,SkyNet Worldwide Express