LC
Leanda C
1 reviews | Active since Nov 2010
08 Aug 2018, 14:28
Incorrect delivery and even charging for it
Sent a parcel to a client in Standerton. The parcel was incorrectly delivered by Skynet in Durban, Skynet charged me for the delivery to send the parcel from Durban back to Standerton. Not answering mails, not answering their phones to sort out queries. Tried phoning more than 10 times. Poor customer service.
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Replies (2)
Skynet Worldwide Express's replyOfficial
08 Aug 2018, 14:31Good afternoon,
Please provide us with your waybill number via private message, in order for us to assist you.
Kind Regards
Skynet SA
Skynet Worldwide Express's reply08 Aug 2018, 14:31
Official
Good afternoon,
Please provide us with your waybill number via private message, in order for us to assist you.
Kind Regards
Skynet SA
LC
Leanda C's updateReviewer Update
08 Aug 2018, 14:36I have sent it to Jani van der Merwe and Veronica Webster. None of them are willing to assist. Tried phoning Jani 12 times, not answering, sent mails, she said she will phone me back but nothing. I have now switched over to other courier company.
LC
Leanda C's update08 Aug 2018, 14:36
Reviewer Update
I have sent it to Jani van der Merwe and Veronica Webster. None of them are willing to assist. Tried phoning Jani 12 times, not answering, sent mails, she said she will phone me back but nothing. I have now switched over to other courier company.